Frequently asked questions
Formalities: booking arrival departure
What are the check-in/check-out times?
Check-inis possible from 3:00 pm and check-out is until 12:00 am. You can contact the hotel if you require early check-in or late check-out.
Can I benefit from a late check-out?
Latecheck-out is possible subject to availability. Please ask at reception.
Is theroom rate quoted per person or per room?
Ourrates are per room, regardless of occupancy (within the maximum authorized capacity).
Are tourist taxes included in the price?
Visitortaxes are not included in the room rate and must be paid on site.
Is breakfast included in the price?
Itdepends on the offer you chose when booking. Some include breakfast, others do not.
What arethe breakfast times?
Breakfastis served daily from 7am to 11am.
Is itpossible to leave luggage at the hotel before arrival or after departure?
Yes, we offer a free luggage storage service for our guests before check-in or after check-out.
Can Irequest a specific room number?
Wewill do our best to accommodate your preferences, according to our availability.
How tospecify a particular request?
Youcan add your request in the space provided when booking or contact us directly by e-mail or telephone. You also have the option of contacting us via instant messaging chat by following the icon on our website.
How canI cancel or change my booking?
Cancellationor modification conditions vary according to the rate chosen. Please refer to your booking confirmation or contact us.
Whichcredit cards do you accept for payment?
Weaccept all major credit cards: Visa, Mastercard and American Express.
Does thehotel accept vacation vouchers?
No, we do not accept ANCV vacation vouchers.
policies and safety
Does the hotel offer smoking rooms?
No, the entire establishment is non-smoking.
Is Hôtel Doisy committed to an ecological approach?
Yes, we adopt an eco-responsible approach with concrete actions: reducing plastics, sorting waste, saving energy, etc. Hotel Doisy has held the Clef Verte label since 2023 and has a Betterfly Tourism B environmental index.
Are all rooms equipped with a safe?
Yes, we have safes available in all rooms.
animals
Are pets allowed on your premises?
Weaccept small pets.
parking
Does the hotel have parking?
Thehotel does not have parking facilities, but we would be delighted to pass on the nearest addresses before your arrival.
Where is the nearest electric car charging station?
The nearest terminal is at 27 rue des Batignolles, 300m from the hotel.
services: in-room, concierge, Facilities, wifi
Do the bathrooms have bathtubs or showers?
Itdepends on the room you choose. Some are equipped with bathtubs and others with showers. Please contact reception to specify your preference.
Does the hotel have a gym?
No, we do not have a gym on the premises.
Does thehotel have a spa?
Thehotel does not have a spa.
Is thehotel equipped with wifi access?
Yes, wifi is free and available throughout the hotel.
Are all rooms air-conditioned?
Yes, all our rooms are air-conditioned.
Is therea direct line into the room?
Yes, all our rooms are equipped with a telephone, so you can contact reception live and be contacted directly in your room.
Can Itake advantage of an airport/railway station shuttle service?
Wecan arrange a private transfer for you. Please contact us in advance for rates and booking.
Whatlanguages are spoken at the reception?
Ourteam speaks French, English and Spanish, Russian, Arabic,
accessibility and location
Is your facility adapted for people with reduced mobility?
No, the hotel is unfortunately inaccessible to people with reduced mobility.
Is there an elevator in the hotel?
Yes, the hotel is equipped with an elevator,
Howmuch does a cab cost from the airport?
Thecab fare from Paris-CDG airport is around €35-40, and from Paris-Orly, around €50-55, depending on traffic.
Whichmetro station is closest to the hotel?
Thenearest metro station is Ternes, line 2, a 5-minute walk away, or Charles de Gaulle Etoile station, lines A, 1, 2, 6, a 9-minute walk away.
spaces: restaurants and events
Does the hotel have a restaurant?
Wedon't have a restaurant, but we'll be happy to recommend nearby establishments.
Does thehotel have a terrace?
No, we do not have a terrace. some of our rooms have lovely balconies overlooking the Parisian rooftops.
Does the hotel have a meeting room?
Wedon't offer meeting rooms, but we can recommend nearby establishments. The hotel has a charming Oasis where breakfast is held and in which you can sip a good latte while working.
Family stay
Can 3 people stay in a double room, for example?
No, you'll need to book a Family room and be sure to specify the number of people when booking.
IfI'm traveling with a child, can I request a cot?
Yes, a cot can be provided free of charge, on request from 0 to 2 years.
Is itpossible to request an extra bed in my room?
No, it is not possible to have an extra bed in the room.
