Privacy policy
General information :
When you visit our website, various types of information are collected, including the IP address from which you access the site, the version and type of browser used to access the site, the operating system used, the domains, and the time of the request.
This information does not allow us to identify the user, nor is that our objective. We use the information collected for statistical purposes only, primarily to improve the content and presentation of our website.
Please note that we may collect additional data, such as names, postal and email addresses, and telephone numbers, which you voluntarily provide to us when browsing our website. You can also pay for and use our services using a pseudonym or anonymized data, without providing us with the aforementioned personal data.
Users have the right to query, access, rectify, oppose, and delete their personal data for legitimate reasons.
To exercise this right, the signatory must contact the data controller or the personal data protection officer, if one has been appointed, at the following address : info@hoteldalila.com. The user also has the right to lodge a complaint with a supervisory authority (CNIL).
We retain your personal data for 3 years to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Please note that we may need to retain certain information for archival purposes and/or to complete transactions (e.g., when you make a purchase or reservation), and you will not be able to modify or delete personal data you provided after such purchase or reservation.
Cookies :
This website uses cookies to collect data for statistical purposes.
Cookies are small files stored on your computer's hard drive; when you browse our site, they monitor your activity and provide us with key data that helps us make browsing easier. If cookies are stored on your computer, you will not need to enter all the data required to access this site each time you visit it. This data allows us to personalize our website to suit your tastes and needs; this is part of our overall efforts to provide you with smooth access to our pages and services. If you do not want cookies to be stored on your computer, you can use your browser settings to block cookies from our site. To learn how to configure your browser to manage cookies, please visit your browser's help center. You can delete cookies already stored on your computer at any time. Please note that blocking cookies may limit access to certain features of our site and result in a less streamlined experience.
Disclosure of data to third parties :
Unless otherwise stated in this statement, all data that you share with us, or that we collect from you when you browse our site, will be kept confidential and will not be disclosed to third parties, unless required by law or if the data must be transmitted for the purpose of fulfilling the contractual relationship to which you have subscribed. Third-party companies and partners, including online payment companies, will only have access to this data when necessary to process your order. In such cases, we will ensure that the scope of data transmission is kept to the agreed minimum. We also enforce a strict data protection policy regarding the personal data you provide to us or that we find. By following this policy, we comply with the provisions of data protection legislation. Please note that we are not responsible for the data you provide to other service providers. We only take measures to ensure that any data about you provided by other service providers is communicated in full compliance with the requirements of data protection and privacy laws, as mentioned in our privacy policy.
Google Analytics :
This website uses Google Analytics, an analytics service operated by Google that helps websites understand how to customize their pages to improve the user experience. This service uses cookies to track your actions, including the time you spend on our site and the pages you visit. Please note that none of your personal data is collected through the use of our Google Analytics account, so we are unable to identify who visits our site. To learn more about Google Analytics, visit the official page.
Google Ads:
We use Google Ads for advertising purposes on the Internet. The Google Ads program allows us to display relevant ads based on the pages you visit on our website. This information is collected by a cookie placed on your computer. THIS COOKIE WILL NOT IDENTIFY ANY PERSONAL DATA AND WILL NOT ALLOW ACCESS TO YOUR COMPUTER. Thanks to Google Ads, we are able to personalize our marketing activities to meet your needs and only display ads that are likely to appeal to you.
Facebook: personalized audience pixel (personalized audience for your website) :
A Facebook Custom Audience pixel is a piece of code installed on each page of your website that collects and transmits user-defined data to Facebook's marketing program. We use this service to collect data related to user behavior on our site. Among the information collected by the pixel is the user's browsing session, which is sent to Facebook along with a hashed ID and the URL visited by the user. Each Facebook user has a unique Facebook ID, regardless of the device used, which helps us track visitors when they access our site from different types of devices. We use this data for commercial purposes, specifically to target ads with the Facebook advertising platform.
Newsletter:
You will only receive advertising information via our newsletter if you authorize us to use your email address for this purpose. Our site or its affiliates will never send you newsletters or advertising emails if you have not subscribed to them. When you subscribe to our newsletter, you can choose your areas of interest in order to receive emails related to them. We use this information and your personal data to send you information that may be of interest to you. If you prefer to unsubscribe from our newsletter or advertising emails, you can click on the unsubscribe link at the bottom of our emails.
