Frequently asked questions
Formalities: booking arrival departure
What are the check-in/check-out times?
Check-in is possible from 3:00 pm and check-out until 12:00 am. Please contact the hotel if you require an early check-in or late check-out.
Can I benefit from a late check-out?
Late check-out is possible subject to availability. Please ask at reception.
Is the room rate per person or per room?
Our rates are per room, regardless of occupancy (subject to maximum capacity).
Are tourist taxes included in the price?
Tourist taxes are not included in the room rate and must be paid on site.
Is breakfast included in the price?
This depends on the offer you choose when booking. Some include breakfast, others do not.
What are the breakfast times?
Breakfast is served daily from 7am to 12pm.
Is it possible to leave luggage at the hotel before arrival or after departure?
Yes, we offer a free luggage storage service for our guests before check-in or after check-out.
Can I request a specific room number?
We will do our best to accommodate your preferences, subject to availability.
How do I specify a particular request?
You can add your request in the space provided at the time of booking, or contact us directly by e-mail or telephone.
How can I cancel or change my booking?
Cancellation and modification conditions vary according to the rate chosen. Please refer to your booking confirmation or contact us.
Which credit cards do you accept for payment?
We accept all major credit cards: Visa, Mastercard and American Express.
Does the hotel accept vacation vouchers?
Yes, we accept ANCV vacation vouchers for direct bookings.
policies and safety
Does the hotel offer smoking rooms?
No, the entire establishment is non-smoking.
Is Hotel x committed to an ecological approach?
Yes, we adopt an eco-responsible approach with concrete actions: reduction of plastics, waste sorting, energy savings, etc. The Ami Hotel has held the Green Key label since 2023.
Are all rooms equipped with a safe?
Safes are available on request.
animals
Are pets allowed on your premises?
We accept small pets.
parking
Does the hotel have parking?
We have parking available for €29 per night.
Where is the nearest electric car charging point?
The nearest terminal is at 75 Rue de la Convention, a 3-minute walk from the hotel.
services: in-room, concierge, Facilities, wifi
Do the bathrooms have bathtubs or showers?
All our bathrooms have showers. We only have a bathtub in the family room "L'amie de famille".
Does the hotel have a gym?
No, we don't have a gym on the premises.
Does the hotel have a spa?
The hotel does not have a spa.
Does the hotel have wifi access?
Yes, wifi is free and available throughout the hotel.
Are all rooms air-conditioned?
Yes, all our rooms are air-conditioned.
Is there a direct line into the room?
No, we don't have a telephone, but a QR CODE is available and you can contact reception directly.
Can I take advantage of an airport/railway station shuttle service?
We can arrange a private transfer for you. Please contact us in advance for rates and booking.
Whatlanguages are spoken at the reception?
Our team speaks French, English and Portuguese.
accessibility and location
Is your facility adapted for people with reduced mobility?
Yes, the hotel is accessible to people with reduced mobility. We have a PMR room on the hotel's ground floor.
Is there an elevator in the hotel?
Yes, the hotel is equipped with an elevator serving all floors.
How much does a cab from the airport cost?
A cab from Paris-Orly airport costs around €35-40, and from Paris-CDG around €50-55, depending on traffic.
Which metro station is closest to the hotel?
The nearest metro station is Vaugirard, line 13, a 5-minute walk away, or Cambronne, line 6, a 12-minute walk away.
spaces: restaurants and events
Does the hotel have a restaurant?
We don't have a restaurant, but we'll be happy to recommend nearby establishments.
Does the hotel have a terrace?
Yes, we have a charming patio, ideal for a moment of relaxation.
Does the hotel have a meeting room?
We don't offer meeting rooms, but we can recommend nearby establishments.
Family stay
Can 3 people stay in a double room, for example?
No, you need to book a family or connecting room.
If I'm travelling with a child, can I request a cot?
Yes, a cot can be provided free of charge, on request, for children aged 0 to 2.
Is it possible to request an extra bed in my room?
No, it is not possible to have an extra bed in the room.
