Frequently asked questions
Formalities: booking arrival departure
What are the check-in/check-out times?
Check-in is possible from 3:00 pm and check-out until 12:00 pm. Please contact reception if you require an early check-in or late check-out.
Can I benefit from a late check-out?
Late check-out is possible subject to availability. Please ask at reception.
Is the room rate per person or per room?
Our rates are per room per night.
Are tourist taxes included in the price?
Tourist taxes are not included in the room rate and must be paid on site.
Is breakfast included in the price?
This depends on the offer you choose when booking. Some include breakfast, others do not.
What are the breakfast times?
Breakfast is served from 6:30 to 11:00 a.m.
Is it possible to leave luggage at the hotel before arrival or after departure?
Yes, we offer a free luggage storage service for all our guests before check-in or after check-out.
Can I request a specific room number?
We will do our best to accommodate your preferences, subject to availability.
How do I specify a particular request?
You can add your request in the space provided at the time of booking, or contact us directly by e-mail or telephone.
How can I cancel or change my booking?
Cancellation and modification conditions vary according to the rate chosen. Please refer to your booking confirmation or contact us.
Which credit cards do you accept for payment?
We accept all major credit cards: Visa, Mastercard, American Express.
Does the hotel accept vacation vouchers?
Yes, we accept vacation vouchers for bookings made directly (on our website or by e-mail and telephone).
policies and safety
Does the hotel offer smoking rooms?
No, the entire establishment is non-smoking.
Is Hotel x committed to an ecological approach?
Yes, we adopt an eco-responsible approach with concrete actions: reduction of plastics, waste sorting, energy savings, etc. The Ami Hotel has held the Green Key label since 2023.
Are all rooms equipped with a safe?
Safes are available on request.
animals
Are pets allowed on your premises?
Weaccept small pets.
parking
Does the hotel have parking?
Thehotel does not have parking facilities, but we would be delighted to pass on the nearest addresses before your arrival.
Where is the nearest electric car charging point?
The nearest terminal is at 75 Rue de la Convention, a 3-minute walk from the hotel.
services: in-room, concierge, Facilities, wifi
Do the bathrooms have bathtubs or showers?
Allour bathrooms are equipped with showers. We only have a bathtub in the family room "L'amie de famille."
Does thehotel have a gym?
No, we do not have a gym on the premises.
Does thehotel have a spa?
Thehotel does not have a spa.
Is thehotel equipped with wifi access?
Yes, wifi is free and available throughout the hotel.
Are all rooms air-conditioned?
Yes, all our rooms are air-conditioned.
Is therea direct line into the room?
No, we don't have a phone but d'a QR CODE is accessible and you can contact reception live.
Can Itake advantage of an airport/railway station shuttle service?
Wecan arrange a private transfer for you. Please contact us in advance for rates and booking.
Whatlanguages are spoken at the reception?
Ourteam speaks French, English and Portuguese.
accessibility and location
Is your facility adapted for people with reduced mobility?
Yes, the hotel is accessible to people with reduced mobility. We have a PMR room located on the hotel's ground floor.
Is there an elevator in the hotel?
Yes, the hotel is equipped with an elevator serving all floors.
Howmuch does a cab cost from the airport?
Thecab fare from Paris-Orly airport is around €35-40, and from Paris-CDG, around €50-55, depending on traffic.
Whichmetro station is closest to the hotel?
Thenearest metro station is Vaugirard, line 13, a 5-minute walk or Cambronne, line 6, a 12-minute walk.
spaces: restaurants and events
Does the hotel have a restaurant?
Wedon't have a restaurant, but we'll be happy to recommend nearby establishments.
Does the hotel have a terrace?
Yes, we have a charming patio, ideal for a moment of relaxation.
Does thehotel have a meeting room?
Wedon't offer meeting rooms, but we can recommend nearby establishments.
Family stay
Can 3 people stay in a double room, for example?
No, you need to book a family or connecting room.
If I'm travelling with a child, can I request a cot?
Yes, a cot can be provided free of charge, on request from 0 to 2 years.
Is itpossible to request an extra bed in my room?
No, it is not possible to have an extra bed in the room.
