Frequently asked questions
Formalities: booking arrival departure
What are the check-in/check-out times?
Check-inis possible from 3:00 pm and check-out is until 12:00 am. You can contact the hotel if you require early check-in or late check-out.
Can Ibenefit from a late check-out?
Latecheck-out is possible subject to availability. Please ask at reception.
Is theroom rate quoted per person or per room?
Ourrates are per room, regardless of occupancy (within the maximum authorized capacity).
Are tourist taxes included in the price?
Visitortaxes are not included in the room rate and must be paid on site.
Is breakfast included in the price?
Itdepends on the offer you chose when booking. Some include breakfast, others do not.
What arethe breakfast times?
Breakfastis served from 7:00 am to 10:30 am.
Is itpossible to leave luggage at the hotel before arrival or after departure?
Yes, we offer a free luggage storage service for our guests before check-in or after check-out.
Can Irequest a specific room number?
Wewill do our best to accommodate your preferences, according to our availability.
How tospecify a particular request?
Youcan add your request in the space provided when booking or contact us directly by e-mail or telephone.
How canI cancel or change my booking?
Cancellationor modification conditions vary according to the rate chosen. Please refer to your booking confirmation or contact us.
Whichcredit cards do you accept for payment?
Weaccept all major credit cards: Visa, Mastercard and American Express.
Does thehotel accept vacation vouchers?
Yes, we accept ANCV vacation vouchers for bookings made directly.
policies and safety
Does the hotel offer smoking rooms?
No, the entire establishment is non-smoking.
Is Hotel x committed to an ecological approach?
Yes, we adopt an eco-responsible approach with concrete actions: reduction of plastics, waste sorting, energy savings, etc. The Rochechouart Hotel has held the Clef Verte label since 2023.
Are all rooms equipped with a safe?
Safes are available in all our rooms.
animals
Are pets allowed on your premises?
We accept small pets.
parking
Does the hotel have parking?
The hotel has no parking facilities, but we'll be happy to provide you with the nearest addresses before you arrive.
Where is the nearest electric car charging point?
The nearest electric car charging station is the IZIVIA station at 31 Bd Marguerite de Rochechouart , a 2-minute walk from our establishment.
services: in-room, concierge, Facilities, wifi
Do the bathrooms have bathtubs or showers?
This depends on the room you choose. Some have baths, others showers. Please contact reception to specify your preference.
Does the hotel have a restaurant?
Yes, we have two restaurants open all year round, Maggie's Restaurant and the Lemons & Oysters Seafood Bar. Maggie's rooftop restaurant is open from mid-April to the end of September.
Does the hotel have a terrace?
Yes, we have a terrace in front of the hotel as well as a rooftop.
Does the hotel have a gym?
No, we don't have a gym on the premises.
Does the hotel have a spa?
The hotel does not have a spa.
Does the hotel have a meeting room?
The hotel does not have a meeting room, but has partnerships with nearby meeting rooms. For further information, please contact the hotel directly.
Does the hotel have wifi access?
Yes, wifi is free and available throughout the hotel.
Are all rooms air-conditioned?
Yes, all our rooms are air-conditioned.
Is there a direct line into the room?
Yes, all our rooms are equipped with a telephone line.
Can I take advantage of an airport/railway station shuttle service?
We can arrange a transfer for you. Please contact reception to arrange it.
What languages are spoken at reception?
Our team speaks French, English, Tamil, Arabic and Serbian.
accessibility and location
Is your facility adapted for people with reduced mobility?
Yes, the hotel is accessible to people with reduced mobility. We have two PMR rooms accessible via our PMR elevator.
Is there an elevator in the hotel?
Yes, the hotel is equipped with two elevators.
How much does a cab from the airport cost?
A cab from Paris-CDG airport costs around €35-40, and from Paris-Orly around €50-55, depending on traffic.
What's the nearest metro station to the hotel? The nearest metro station is Pigalle, served by metro lines 2 and 12, a 5-minute walk away.
spaces: restaurants and events
Does the hotel have a restaurant?
Yes, we have two restaurants open all year round, Maggie's Restaurant and the Lemons & Oysters Seafood Bar. Maggie's rooftop restaurant is open from mid-April to the end of September.
Does the hotel have a terrace?
Yes, we have a terrace in front of the hotel as well as a rooftop.
Does the hotel have a meeting room?
The hotel does not have a meeting room, but has partnerships with nearby meeting rooms. For further information, please contact the hotel directly.
Family stay
Can 3 people stay in a double room, for example?
No, you need to book a Junior Suite, Suite Vue Sacré-Coeur and Grand Junior Suite.
If I'm travelling with a child, can I request a cot?
Yes, a cot can be provided free of charge, on request, for children aged 0 to 2.
Is it possible to request an extra bed in my room?
No, it is not possible to have an extra bed in the room. However, our Junior Suite, Suite Vue Sacré-Coeur and Grand Junior Suite are equipped with a sofa bed.
