Legal Notice
PUBLISHER
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The website accessible at https://www.orsohotels.com (hereinafter referred to as the "Site") is published by Orso Hotels, Orso, SOLANET GESTION HOTELIERE, a company incorporated under French law, registered with the Paris Trade and Companies Registry under number 513 176 636 000 R.C.S. PARIS; VAT number FR27885360230 with a share capital of 10,000.00 EUROS and registered office at 201 Rue du Faubourg Saint-Honoré 75008 Paris; telephone number +33 1 49 52 93 00 (hereinafter referred to as "Orso").
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ACCOMMODATION
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Company: Webflow
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URL: www.webflow.com
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WEBSITE CREATION
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Company: Influence Society
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Telephone: +33 6 31 92 27 53
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SIRET : 824 023 063 00020
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Intracommunity VAT number: FR48824023063
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Legal form: Simplified joint stock company
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APE Code: 7311Z
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Share capital: €5,000
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GRAPHICS
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Company: Influence Society
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INTELLECTUAL PROPERTY
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The Site as a whole, as well as each of its components (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the French Intellectual Property Code as well as by any other applicable international legislation.
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Orso alone is entitled (directly or through licenses or authorizations) to use the elements making up the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.
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The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or broadcasting for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes is strictly forbidden. Violation of these provisions exposes the perpetrator to the penalties provided for both by the French Intellectual Property Code, in particular for infringement of copyright and trademark rights, and by the French Civil Code in terms of civil liability.
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The creation of any hypertext link to any of the web pages or elements comprising the Site is prohibited without the prior written authorization of Orso, which authorization may be revoked at any time. Orso has no control over any content, website or other hypertext link leading to the Site or any of its component parts, and therefore declines all responsibility (in particular, editorial responsibility) for access to these sites and their content.
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SITE AVAILABILITY
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Orso makes every effort to keep the Site permanently accessible, but is under no obligation to do so. Orso may therefore interrupt access to the Site, in particular for maintenance or updating purposes, or for any other reason, in particular technical or editorial, without prior notice or information to Internet users, and Orso may not be held liable for the consequences of such interruptions, either to Internet users or to any third party.
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Furthermore, Orso shall not be held liable if Internet users are unable to access all or part of the Site due to any technical fault or problem, particularly but not exclusively related to :
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- Internet network failure and/or congestion,
- Internet service provider failure,
- human or electrical error,
- malicious intervention,
- any software or hardware malfunctions,
- force majeure.
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CONSUMER OMBUDSMAN
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Tourism and Travel Mediation
15 avenue Carnot 75017 Paris
Telephone: 01 42 67 96 68
BP 80 303 75 823
Paris Cedex 17
Website: www.mtv.travel
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Consumers who have a dispute with a professional can contact the online dispute resolution platform (RLL): https: //europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_fr.htmÂ
The site and the information it contains are protected by French intellectual property law and international conventions. With the exception of use by close family members or for private use, the site and any of its content may not be reproduced, republished, transcribed, modified or transmitted without the prior authorization of the copyright holder.
Consumers who have a dispute with a professional can contact AME Conso :Â
â—Ź via the Internet (https://www.mediationconso-ame.com) by completing the dedicated form provided, together with supporting documents.
â—Ź by post: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, together with supporting documents.
After contacting Customer Service, and in the absence of a satisfactory response within one month, the customer may refer the matter to the Paris Mediation and Arbitration Centre, whose contact details are given below:
AME
11 place Dauphine 75001 PARIS www.mediateurseuropeens.org
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BLOCTEL SYSTEM
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Bloctel is a free service that allows you to register your number, or that of your spouse or children, to oppose telephone canvassing on these numbers.
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Decree no. 2022-1313 of October 13, 2022 stipulates that from March 1, 2023, telephone canvassing of consumers will only be authorized from Monday to Friday, from 10am to 1pm and from 2pm to 8pm. It will be prohibited on Saturdays, Sundays and public holidays.
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This framework will apply both to people not registered on the "Bloctel" telephone anti-solicitation list, and to those registered but contacted under a current contract.
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To find out more about this novelty, please consult our dedicated article: New measures to regulate cold calling
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RIGHT OF WITHDRAWAL
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The right of withdrawal cannot be exercised for contracts for the provision of accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities which must be provided on a specific date or within a specific period, as indicated in article L. 221-28 of the French Consumer Code.
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RESPONSIBILITY
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Orso makes every effort to ensure that the information published on the Site is accurate and up-to-date. Orso reserves the right to modify the content of the Site at any time and without prior notice.
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GENDER EQUALITY IN THE WORKPLACE
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Declaration of the gender equality index
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